Frequently Asked Question

FAQ - ZipScreen

Can I use ZipScreen as a break against heavy winds?

External blinds are not designed to endure heavy winds. We recommend blinds to be drawn and secured during heavy winds and storms. Consult your ZipScreen supplier for further details.

Can ZipScreen be used if the area is out of square?

ZipScreen features a unique side adjustment which can help mitigate installation issues in unaligned/out of square areas. Contact your closest ZipScreen supplier for their measure and quote service.

How do I care for my ZipScreen?

We recommend regular cleaning (at least every 3 months) to ensure surfaces are free from dirt, dust and grime. Use a soft brush to clean the blind, paying particular attention along the side channels to prevent dust and dirt build. Aluminium extrusions can be cleaned with a soft cloth and warm soapy water or a small amount of mild detergent if required. Do not use any silicone or oil-based sprays as it can cause dirt and grime build up in the side guides and can damage certain fabrics.

How does the unique side fastening system work?

The fastener is welded onto the fabric and fed into the side rails, allowing it to be securely guided up and down in operation. This unique fastening system provides the stability and protection needed in alfresco blinds.

What colours are available?

There are six standard colours available for the fittings: pure white, classic cream, natural anodised, black, woodland grey, and monument. The hardware can also be custom colour-matched to suit your existing outdoor decor. The shade cloth that blinds are made from is sold separately, so for a complete fabric selection please consult your supplier.

Where can I use ZipScreen shade cloth blinds?

The most common use is as outdoor patio blinds. They are easily installed on verandas, balconies and other outdoor entertaining areas, and even as pergola blinds. Increasingly ZipScreen is being used as an outdoor window covering providing a stylish alternative to outdoor shutters or awnings. This prevents sun heat from ever reaching the window pane, which helps with maintaining a cooler indoor temperature.

Why use an external sunshade?

External shade blinds create a comfortable outdoor area in any season, whether you want to stay cool on hot summer days, trap the heat in the cooler months, or simply create a barrier to protect you from insects and inclement weather. Importantly, these all-weather blinds help minimise your reliance on heating and cooling by helping maintain a comfortable temperature in the sectioned off area. This means that you can reduce your energy consumption whilst helping the environment.

FAQ - Indoor Blinds

How long is the warranty?

All our blinds come with a 1-year local warranty. If you're encounter any mechanical issues, feel free to reach out to our team!

I've had bad experience using blinds. It spoils so quickily!

Yes, many homeowners we’ve worked with have the same sentiments with low-quality blinds before trying VB Blind.

But instead of us telling you how good it really is, why not come down to really feel our material and quality for yourself before making any decision? (Yes, we’re confident with our work!)

Are you the cheapest?

Well, we could be a tiny bit higher than the basic quote that you’re going to get.

But I would strongly recommend you to get a personalised quote first and visit our showroom to feel the material yourself, and you’ll know why homeowners prefer our blinds.

Do you have remote, or motor built in your blinds?

Yes, we do have a motorised version of blinds. Simply submit the form and get an estimated quotation from our team.

Once they’ve reached out to you, you can let them know that you’re keen on the motorised aspect, and our team will advise you accordingly.

I’m contemplating between curtain and blind… any advise?

Many of our customers prefer blinds to curtains because they are easier to clean. (You are not required to do so every quarter unlike curtain)

However, they're surprised to see how beautiful their home is elevate with the right type of blinds!

If you're still concerned, we strongly encourage you to request a free personalised quote and let our specialist advise you.

How do I know the material, and colour choices suitable for my home?

Being in the industry for the past 16 years, we've seen different types of homes and design styles!

Rest assured that we will recommend you the right blinds based on your wall and furnishing tone and colour!

What is the maintenance of the blinds?

Well, depending on which type of blinds you choose, you typically just need a duster and wet-wipe (for some) to clean up. It's really convenient as compared to curtains!

Will there be any hidden cost involved?

Our pricing is transparent. We typically give an estimated quotation to our customers to gauge the price before making accurate measurements from our end.

There are also times after site assessment; we noticed that the overall price is cheaper after accurate measurement.

Not to worry, we’ll make the right measurements first before giving you the final quotation.